Frequently Asked Questions

Everything you need to know about your Ridgeau shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments ethically sourced?

Yes, at Ridgeau, we prioritize sustainable manufacturing and fair labor practices. We partner only with factories that meet our high standards for ethical production.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.